The Enclave at Cedar Park Senior Living

Heard this property hangs on to your deposit against their own release policy. Beware.

I had a great experience working with Maintenace at the Enclave: Randy works very professionally and keeps good track of needed repairs. I like his attitude when dealing with repair problems.

Maintenance and Randy are amazing. They Respond to needs as quickly as possible. Thank you team maintenance!

My review would have been negative had I given it a week ago or even yesterday. Communication has recently been less than acceptable. Today has renewed my feelings. I’m leaving this review as the in-law of a current resident who recently experienced a large rate increase due to her changing care needs. For the last few weeks we have been trying to get answers. We finally got them. While it was difficult to hear and not something anyone looks forward to, I truly appreciated how honestly and respectfully we were communicated with today. The time was taken to explain why the increase was necessary and how the additional support would help keep my family safe, comfortable, and well cared for. Even though the news wasn’t easy, the transparency and explanation actually made me trust them more. It’s clear they aren’t just making decisions lightly or without thought—they are looking out for my families well-being and being upfront. There have been a lot of changes since my family has moved in. A lot of directors that we first met are now longer there, this has taught me that’s not always a bad thing. The food is better, the programs are fun and engaging. The clinical team, especially the nurse is proactive, knowledgeable and most of all caring. She makes my mother-in-law feel like she’s family and never a bother. Thank you to this team for renewing my faith in senior living.

My mom moved to the Enclave in Cedar Park in September 2021 at age 92. From the beginning the great restaurant dining that was promised by sales failed to materialize. The excuse given was the pandemic. The food was poor quality and residents frequently waited 30-45 to get waited on because there was not adequate wait staff. The tables are so crowded together (because the Enclave couldn’t or wouldn’t hire enough wait staff to open the other dining room) that it was dangerous for residents using walkers or scooters to navigate between them. Thank goodness my mom did not need any assistance in her apartment. She was mobile and able to take her own medications. There was CONSTANT turnover in all areas including management. We gave 30 day notice, moved Mom to Brookdale (wonderful!)in June and now are fighting for the 1/2 month refund we are due. The incompetence at this facility is truly unbelievable. Don’t move your loved one here!