The Legacy at Long Meadow

My mom has been taken care of so well at Legacy. Every day has been five star. The Legacy at Longmeadow is the best place I could have found for my mother as well as my family. All the staff is so kind and helpful. This is not just a community but really a family. Rebecca, Courtney and Yolesse have always gone over and above to help with information and guidance for the best care for my mom. Judith and Larry (PT) are always encouraging and kept her going. Caregivers there are sincerely loving and caring. Xio, Sheila, Heather always made me feel confident that she was always looked after. Coming in the front door and being greeted by Cynthia and Jamie with joy, concern, and helpfulness was the best way to start my visits. Activities with Dani are such fun! My mom loved the food with all the options available. The whole environment is beautiful, clean, loving, and enjoyable.

My mom has been at Legacy for about 16 months and through the diligent work of their on-site physical therapist, Judith, we are able to move her to Independent Living. Although I'm reading all of these 5 star reviews here, this has not been the experience for our family. Every single issue that we've ever raised has been turned back to us that we have unrealistic expectations or they are somehow our fault as the family or my mom's as a resident. Whether it's a key fob that doesn't work, a door that doesn't close properly or the staff's lack of knowledge when my mom fell. I've been told many times that "my mom has the right to fall" which seems strange to even hear. I get it, seniors fall. But we are paying these $200 a day prices so that someone is there and when she does fall, help her up. My sister who lives locally has had to go many times to get her off the floor in the middle of the night because for whatever reason, the staff is not there for her. And as I mentioned before, when these are brought to the attention of the Executive Director, we are informed the many reasons that we should not expect that someone would be there to help her. My family goes to play BINGO with the residents several times a month so we are there quite often. We are not the type of family who is demanding. I'm only writing this to counter all of these 5 star reviews which I believe are unrealistic. It is a big decision when a family member needs this type of care. I feel like our experience is relevant to share here. Judith and Dani are both great...that's the reason for 3 stars.

My mom called Legacy at Long Meadow home for almost five years, and I can’t say enough about the wonderful care she received. The staff truly went above and beyond every single day, not just meeting her needs, but treating her with compassion, dignity, and genuine kindness. It was clear they cared for her as if she were family. I truly believe the excellent attention, medical support, and warm environment gave her a couple of extra years we might not have otherwise had. Our family is forever grateful for the comfort and quality of life she experienced here. Thankful for the direct care she received from Heather, Xio, Sheila, Tonya, Barbie and Whitney, as well as support care from Cynthia, Jamie, Tiffany, Davrie, Dani, and many others who truly made a difference in Mom’s life. Rebecca, the Director, expects nothing less from the staff she leads. If you are looking for a place where your loved one will be cared for by people who are dedicated, professional, and deeply compassionate, this community is an absolute blessing.

My review is LONG overdue! Words can not describe how happy we are with The Legacy at Long Meadow. From when we walked in the door visiting with Courtney to the front desk, the caretakers, the kitchen workers, maintenance employees to the best of the best, Dani, the enrichment director. My mother-in-law is in her Glory! I'm so happy knowing she is well taken care of and extremely happy here. Love, Love, Love them ALL!!!!

Mom has been very content with her stay at Legacy @ Long Meadows. Executive Director Rebeca is the most helpful, personable and effective leader I have seen in action. She always greets you with a smile and how can I help you and help you she does! The entire staff are very hands on and there to help with any needs. I feel so secure in knowing my mother is in such a great care facility. Mom feels like Cynthia is a special friend that brings her news of the day. From the moment I meet with Courtney to take a tour, I knew we were going to be happy with mom’s new apartment . Darvy and Heather are always ready to help medical issues move steady. I would recommend The Legacy at Long Meadows to anyone wanting a safe, clean, friendly and social community for their love ones. The facilities are very nice but the staff make it a home.