Tuscany at Goldmark

​A complete waste of time due to poor communication. After Helen rescheduled my tour appointment on Wednesday for Thursday, I drove 20 minutes today only to be told she had to move in before July 1st for their affordable housing discount. (As if affordable housing applies only this month.)I had already made it clear my mother cannot move in until July 1st on her fixed income. As a property management professional, I find it incredibly frustrating that they hid this information just to get me in the door for a sales pitch. On top of that, never saw a unit. She was so busy trying to sell or get me to agree on a product that I never saw/toured.Make sure things are clear before driving to tour an apartment here. ​

I cannot say enough wonderful things about Latasha Jones and the amazing experience my parents had during their move-in process. From the very beginning, she was professional, attentive, compassionate, and incredibly helpful every step of the way. Moving can be overwhelming, but Latasha made the entire process feel easy, smooth, and stress-free. What truly stood out was the level of care and hospitality she showed my parents. After moving everything in, they were welcomed with fresh flowers, which was such a beautiful and thoughtful gesture that immediately made them feel at home. That kind of customer service is rare and speaks volumes about the way she treats residents. Latasha went above and beyond, and it’s clear she genuinely cares about the people she helps. If you are looking for a community with outstanding management and exceptional service, I highly recommend working with her!”

My mom has been a resident here for 14 years and the decline in this property is horrible. The "security gate" has not closed in 2+ years. This allows people not part of the community to enter at all times, dig through the "temporary" dumpster (there for 1+ years) and sleep all over the property. The elevators in 1 building didn't work, stranding the residents. (Has been fixed) The units are being updated, so current residents are being told to pack up their stuff and store it, live in hotels, then move their own stuff back. Not all office staff but most are rude and dismissive. Do NOT move your family here if you love them.