VibraLife El Paso now Ignite Medical Resorts

Horrible place! “Nurses” are so inhumane. The first day my mother stayed she fell and hit her head 3 times due to no one assisting her after continuously pressing the button for help to go to the restroom. When they found her on the floor they did nothing to her just lay her back down. Next day she was vomiting in her bed choking with her own vomit and no one would go help, she had to stand up by herself to go to the restroom. They went in and only said you are not supposed to stand by yourself but no one would go when she would call them. Reported this instance and was only told we are a rehab center not a hospital. Understandable point of view what’s not understandable is being so inhumane. You decided to be a nurse and provide assistance for people in need. They denied me staying with her so I could help her. Do not know how this place continues to be open with such a horrible staffing.

Questionable, sometimes service is helpful other times youcould wait for hours.

Worst staff than ever the nurse Licely and her supervisor are the worst the patient pushes the button for emergency and she gets an attitude will go work some place else we don’t have you here try to complain to supervisor worst supervisor I won’t put my family here ever . And all the comments here about rate them low is so true you press the button to go to restroom start pressing 30 minutes before going

It had great amenities. It was nice. The facility was spotless and beautiful. It was just gorgeous. The staff was very friendly, very knowledgeable, and willing to help. I was very pleased with them. They have common areas for people to kind of hang out with their family members and even activities and stuff like that. They do rehab there as well so they have a place where they could do physical therapy with them. The building itself was just new, clean, and beautiful.

This place has people like Paty the assisted living pca that abuses residents and is still allowed to work there. There has been about 5 residents that have had incidents of abuse by her have been reported and nothing has been done. New director doesn't know how to do her job, uses unprofessional language profanity when speaking. Kicked a 100 year old out to the street because she didn't want to deal with the poor man. Wrote false reports to have him moved out. Stay away from this place.