Windsor of Morgan

Excellent service

My mother was admitted there for long term till she got better. She had some complications for post surgery wound care. She developed a bump on her stomach a boil type from an abscess. I told them about prior like the last week of December. Instead of taking her to the ER, they scheduled an MRI for January the 5. Two weeks later, On January the 2nd. the Nurse Practitioner, called me about my mother’s condition. When I went over there I noticed she had a new wound from the cyst or abscess busting through her stomach and a big hole! I immediately told them to call Ambulance to get her to Spohn Hospital! The wound care told me I didn’t notice that! Saturday morning I was told by the doctor that she had Septis, and there was nothing that could be done she died on January the 9th at 8:48pm. So my issue is that they were not prompt or lack of urgency for my mothers. I don’t know if she would still be here but there’s a possibility that she could still be Alive. I just want to make a point that if your loved one is going there for skilled nursing or has wound care treatment I would not recommend that facility! I am very emotional hurt because of that lack of urgency! But there’s sure as hell bugging me for 139.00 dollar bill! Also the first few days she was there some one stole money from her purse! Had to make a big scene to get it back! Do not leave money with your loved ones.

We. BLESSINGS, went to share some Love with the residents and found the staff to be very attentive. Please keep caring these beautiful residents need you.

Windsor of Morgan is your average nursing home facility. There are people here who go above and beyond, like Olga my med aide, my nurse Luis and my CNAs India, Christina and Alma. They seem to care most. There is also Connie the Activity Director. She is very helpful and is there when I need her help. The food could be better on some days but it is also good on other days. As for laundry, I have missing clothes sometimes but when I report it, they try to find it for me. Overall, there is room for improvements but it is still my home and I love the ones who love me.

My grandfather has been at Windsor Morgan for over a year, and we couldn’t be happier with the care he receives. He truly loves the facility and the entire staff. He has adapted very well and really enjoys being part of the community. The building is very wheelchair-friendly, with multiple floors and elevators that make it easy for him to get around comfortably. They offer resident activities every single day, which keeps him engaged and involved. When he first arrived, we needed to make some adjustments to his dietary needs, and the cafeteria staff were incredibly accommodating and attentive to his preferences. The nursing staff is wonderful — they always keep me informed and are very understanding of his medical condition. Overall, this facility has been an amazing place for my grandfather, and we are so grateful for the compassion and support they provide.