Bethesda Gardens Frisco Assisted Living

I love this facility for my sister!! The director and all staff members are very kind and willing....huge plus for us!!!

I had an appointment with the nurse at Bethesda to assess my mom's level of care. On the day of the assessment, the sales representative called me to tell me that the nurse had a conflict and she asked me to come in earlier, but I told her I couldn't do so. Instead of a nurse, Summer (the Executive Director) made a "clinical assessment." Summer was dismissive of my mom and me, and I could tell that she was not willing to take my mom as a resident. However, she made me go through the assessment and made me demonstrate a chair transfer from my mom's wheelchair to an office chair. Today, I received a text message from the sales representative who advised that they had rejected my mom as a resident because she required too much care. I did advise Summer that on certain bad days, my mom requires help to eat because she has a rare degenerative neurological disease. She very curtly advised me they could cut food up for her, but would not be able to feed her. If your loved one requires assistance, I would avoid this facility which promotes itself as nonprofit and faith-based. Summer seemed to lack the compassion I would expect from an executive director of a faith-based nonprofit.

Bethesda Gardens is to be commended for their care and nurturing environment from respite care to assisted living! They have an amazing staff that cares for each individual and knows them by name and need. They are focused on caring in a compassionate way. The activities director is amazing and always has the best activities planned for resident and families. The administrative staff is also willing to help in so many ways and ensuring that family and residents are taken care of!

We toured Bethesda Gardens Assisted Living, Frisco for my father. I think Bethesda's studios were probably a little bit nicer than the other one we checked. But they charged quite a bit more for what you get. Plus there's a bunch of add-on care levels that you know might get a little too expensive. The rooms are in different wings. The place is very clean and very open, and a lot of the rooms seemed very clean and orderly.

We recently moved my dad to Bethesda Gardens and have been very please with the process to date. It's a beautiful facility. The staff are all very helpful and wear smiles, so you know they enjoy working there! The management is professional, yet friendly and kind.