Brookdale Gaines Ranch

This place is great. The employees here are very friendly and caring. One of my favorite things is the community everyone's very friendly and helpful.

My family is very thankful for the excellent care our dad receives at Brookdale. Our dad is very active with the activities and the nursing staff is kind & professional! We sleep well at night knowing he is in good hands!

To start off I will say my grandma seemed to enjoy this location very much. They seemed to take care of all the residents and dealt with issues in a timely manner. However my grandma had an episode and had to be transported to the hospital and then a rehabilitation center. She hadn't been gone but a few days when my uncle went to check on her room since she had not been there. To his and my mom's surprise all my grandmas jewelry had been run through. She had prop jewelry that had not been touched but her wedding ring, my grandpa's ring, and an opal ring with rubies had all been taken. The manager claims my grandma had memory issues and that could possibly be the reason they were missing. Well we have pictures that show she has it the day before her episode. DO NOT send your loved ones here, if you do make sure you hang on to anything of value. I've reached out to a few other residents that have had issues as well. This review is just the beginning as well. I will be reaching out to fox 7 investigates and other news outlets to find out what is happening at this location. If you see signs posted on the sidewalk about them being thieves, that also will be my doing. Please think twice before you send a loved one to this location.

I started coming to this building about three years ago as a clinician. I pretty much judge every building by how the resident was treated and how they spoke about the community. The residents consistently loved talking about Gaines Ranch. They would talk about their friends, their favorite activities, how they could walk inside in the summer & still get there steps in. They genuinely loved it. The only downside was I had to revolve my schedule around their hair and social schedules. I also have personal memories of this community. I remember picking up my best friend’s grandma to drive her to my best friend’s wedding. I made some joke about her living in a fancy hotel and she told me I had no idea how good it was. I’m pretty sure I had some comment about how I was gonna be here neighbor. I recently went into this community and realized it was still beautiful and bustling with life and fun. It’s easy to get distracted by how beautiful it is and how well-maintained it is. However, I am always going to focus on how happy the residents are. I recently had the good fortune of meeting Audry and Eliza, they are both wonderful women who are very easy to work with. If you know anyone looking for a beautiful, thriving, independent living community. Make sure to send them to Brookdale Gaines Ranch.

Great help from nice people. Good food and clean environment. And yes I am also trying to help to keep this nice area clean. Mario