Brookdale Mansfield

Came to view this building for a family member and ended up being totally disappointed. The staff was unfriendly, the outside had smells of marijuana smoke and the residents seem as if they are not properly taken care of. Very shameful.

I just want to say that Brookdale is a good average assisted living, staff is friendly, easy to talk to. The food is about average. I would recommend Brookdale, being honest they just need to make some improvement. The environment is great once you become a part of the community, and get to know the residents and staff. The menu needs improvements, need more staff available, and rooms need to be more accessible for handicap residents. Overall the staff is great and it has been a good experience.

My wife’s grandmother was recently moved out of this facility. What we found was a room that had not been cleaned, roaches and dirty bathroom. This is in addition to dozens of pills all over that were hidden from the staff even though prescriptions should have been crushed prior to being administered. Please give this place a second thought before admitting your loved one. I have no gain in this negative review, only intentions of sparing families thousands of dollars for sub par care.