TexasSenior Living Review

Brookdale Westlake Hills

4.0 (153 reviews)

Austin, TX

Independent Living Assisted Living Skilled Nursing

Independent Living and Assisted Living in Austin. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
90 residents
Take a look
39 photos
Community reviews
153

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Housekeeping

Housekeeping and linen services

Transportation

Transportation arrangement (medical)

Social activities

Community-sponsored activities

Staff & support

24-hour call system

See all 34 amenities and services
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community-sponsored activities
  • Coordination with health care providers
  • Dementia waiver
  • Diabetes diet
  • Dining room
  • Fully furnished
  • Garden
  • Hospice waiver
  • Housekeeping and linen services
  • Internet
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Specialized memory care programming
  • Telephone
  • Transportation arrangement (medical)
  • Transportation to doctors appointments
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Photos of Brookdale Westlake Hills

Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

4.0 · 153 reviews

Four stars for most of the nursing staff in skilled nursing (and five for our favorite staff). They are caring and kind to the patients. They aren't always prompt but they are also very, very busy so it's important to keep that in mind. Response times are reasonable when the nurse is called. The food menu is varied and even though I haven't tried it, it looks pretty tasty. The administrative staff is responsive and helpful. Sheets are changed often and the bed is made every day which makes the room look nicer. There's room for improvement on the cleanliness of the floor in the dining room but…

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Four stars for most of the nursing staff in skilled nursing (and five for our favorite staff). They are caring and kind to the patients. They aren't always prompt but they are also very, very busy so it's important to keep that in mind. Response times are reasonable when the nurse is called. The food menu is varied and even though I haven't tried it, it looks pretty tasty. The administrative staff is responsive and helpful. Sheets are changed often and the bed is made every day which makes the room look nicer. There's room for improvement on the cleanliness of the floor in the dining room but the staff are very hard working and I'd imagine that cleaning staff do the best they can also. These types of facilities are hard places to be in, to have a family member in and work at. Nowhere is perfect but they strive to take good care of the patients and show them respect. My mom has received good care by nursing staff, PT, and OT. I'd recommend this facility.

Don’t Place your loved one here at all! Skilled Nursing Part is absolutely horrible!!! Lack of Communication that goes on here and care they provide is horrible. This facility likes to wait to the last minute for everything they do!! Run for the door when this place is offered to you at the hospital!!

My girlfriend was placed there for rehabilitation after a motorcycle accident. The next day she called me crying. She fell and was screaming for help. No one came. So I called the office, was transferred twice. Finally someone said that they would go help her. The attendant when into her room pick up the wheelchair and left her on the ground. She called 911 and a ambulance came and took her back to the hospital. DO NOT TAKE A LOVED ONE THERE!!!

More recent reviews

I love this community! I recently toured and was blown away by how beautiful this community is. The residents were all smiling after coming back from an outing. There’s not a lot of independent living that offers a pool and a hot tub so that’s pretty special. Also, I’ve never been to another senior living community that has an entire wall dedicated to their staff that have been there over 15 years. Touring with Brittani and Karen was fun and informative. I highly recommend scheduling a tour around lunchtime so you can eat their delicious food.

I replied to this comment on my survey. If you also need this again please advise Thank you Nadine

One star is too generous. Skilled nursing facility is horrible.

I WISH I could leave a 0 star review. The amount of neglect and medical malpractice this facility practices is ridiculous. My good friend was checked in for not even 6 hours and was left PURPLE f4om lack of oxygen after she had been screaming for help for hours. Other residents and technicians were screaming on behalf of her as well. When we finally got to her, she was unconscious with her body seizing. We were finally released after we had called the cops, surely because they knew they were going to be held accountable. My friend was one of tbe only people in the facility who was coherent and could actually speak up... who knows what they do to the other residents who can't speak up for themselves. I am disgusted.

Excellent so far. Been here 7 months.

Location & neighborhood

1034 Liberty Park Dr, Austin, TX 78746
Explore senior living in Austin

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