Focused Care at Stonebriar

Never return my phone calls, hangs up their phone while on hold, and my friend does not get his messages. Something is not right at this place.

Need more guidance caring for others better

I would not recommend this place. My father suffered a heart attack due to dehydration and elevated blood glucose levels raising over 1000 in just one week of being admitted. When I mentioned to the assistant nurse that my father was complaining of stomach issues, she replied "Oh yeah, he did mention that" I asked her if she gave him something and she said no. I had to ask three times before he was given something. The next day I went to visit him again and immediately knew something was wrong. He couldn't speak, he was curled up in a ball and showing facial expressions of pain. I went to the assistant nurse on staff and informed her that there was something wrong with my father and we needed to speak to the nurse on staff, all she kept saying was "he's at lunch" after waiting for 35 minutes, we decided to took matters in our own hands and called EMT ourselves and they concluded that my father was in need of medical assistance at that moment. He was taken to the hospital and never went back there. Had me and my cousin not visited my father that day, he would not be here today. I

My wife was here and had a wonderful stay. We were down stairs in a private room. The techs were so kind and helpful. Although her stay was short I am glad that it made the bridge between the hospital and home that much easier. Nobody wants to need rehab and care but this was a great place to get it.

Do not put your loved one here. My family member has only been here a few months, at first things were ok. As time went on there is lack of communication. They have changed meds and rooms several time without making any family members aware. My loved one fell and did not even receive a phone call stated fell and is ok. When my loved one first arrived I filled all paperwork and was making all decisions on medications and was able to get any information needed. Ever since I brought up the fact I was never notified about last room change DR visit and medication change. I am unable to receive any information because I am not nor I ever been my their power of attorney. They are not consistent with decisions if that was the case it should of been that way from the get go....