Dining
Meal preparation and service
Grace Care Center at Northpointe & Nstep Rehab
4.0 (125 reviews)Tomball, TX
Assisted Living and Memory Care in Tomball. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
Grace Care Center at Northpointe & Nstep Rehab is a senior living community in Tomball, Texas. Contact the community to learn about its care options, services and availability.
- Starting at
- Ask for pricing
- Community size
- 135 residents
- Take a look
- 15 photos
- Community reviews
- 125
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Resident & family reviews
4.0 · 125 reviewsMy mom, Terry Wood had a three month stay at Willow Creek Lodge and was very impressed with many aspects of the community and the care being provided. Director Mercedes Mireles leads a team that is clearly dedicated to the residents' well-being. The staff members I interacted with were professional, caring, and attentive. Special recognition goes to the wound care team, including Dr. Noe and Christie, for their commitment to quality care. The rehabilitation department also stood out. Buddy and Boomie in Physical Therapy were knowledgeable, encouraging, and focused on helping residents achieve…
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My mom, Terry Wood had a three month stay at Willow Creek Lodge and was very impressed with many aspects of the community and the care being provided. Director Mercedes Mireles leads a team that is clearly dedicated to the residents' well-being. The staff members I interacted with were professional, caring, and attentive. Special recognition goes to the wound care team, including Dr. Noe and Christie, for their commitment to quality care. The rehabilitation department also stood out. Buddy and Boomie in Physical Therapy were knowledgeable, encouraging, and focused on helping residents achieve the best possible outcomes. The nursing team, including Sher Da and Kate, demonstrated compassion and professionalism. I also want to recognize the CNA team members Anna, Rhoda, Ann, and Liz for their hard work and dedication to her care. One area that could benefit from improvement is dining services. Breakfast was ok and well received. However, lunch and dinner experiences were more inconsistent, and there appears to be an opportunity for the Food Director and dining team to improve meal quality and consistency. At times, the dining experience felt a bit "hit or miss." Overall, Willow Creek Lodge has many strengths, especially in leadership, clinical care, therapy services, and frontline staff. With some improvements to dining services, this community has the potential to provide an even better experience for its residents and families.
It has been three days, and I feel like this is such a great place for rehabilitation! The staff is friendly, albeit they are short on staff, they manage really well with the team they have and if you have an urgency, they manage to be there in a timely manner. My grandma has seen and stayed in her fair share of specialized care facilities and hated all of them, until this one! They do a good job of removing trash, and never leave dirty diapers or soiled objects out and about. They have a beautiful courtyard, and a lovely selection of activities! Their food is really good, they even gave her…
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It has been three days, and I feel like this is such a great place for rehabilitation! The staff is friendly, albeit they are short on staff, they manage really well with the team they have and if you have an urgency, they manage to be there in a timely manner. My grandma has seen and stayed in her fair share of specialized care facilities and hated all of them, until this one! They do a good job of removing trash, and never leave dirty diapers or soiled objects out and about. They have a beautiful courtyard, and a lovely selection of activities! Their food is really good, they even gave her pulled pork today. If you are concerned about sending your loved one to a facility like so, choose this one!
As of June 19, I rate Willow Creek five stars. The admissions process was smooth, thanks to Megan’s patience and understanding. Because of a previous experience, I came in feeling traumatized and very skeptical of care facilities. However, the professionalism shown by the Admissions team, Business Office, and Social Services staff has made a positive impression on me. Thank you all for your professionalism, compassion, and support. We are off to a very good start, and I appreciate the positive experience so far.
More recent reviews
Thanks for all of the information & a wonderful tour Stephanie❕️ + what a NICE/Clean BUILDING, you are in great hands 🙌
I transitioned my mother from Assisted Living to Willow Creek in Tomball in July of 2024. She is on the skilled set nursing side. The facility is clean. The office staff is very helpful and responsive. Special thank you to Megan, Veronica, Belinda, Victoria, Jalen, Shay, Rosa, and Leslie. They truly care about their patients. The falls stopped upon her transition to Willow Creek. They keep me updated as to her health. A shout out to Jalen who is an exceptional nurse who truly cares about his patients. Another shout out to both Shay and Rosa, these CNA s play an important role in keeping my mom clean and motivated to participate in the dally activities. My mom is content and has not once complained about being mistreated. The fact that she hasn't been sick or falling down is an indicator that she is being monitored and cared for bt the staff. A special Thank you to these caregiving warriors.
This facility has gone beyond and above. I was so worried about putting my mom in a nursing home.. The hardest decision I ever made.. I would call Stephanie, the former Admin Director and wait for another month or two, then call her back, and I would be indecisive. I waited again. Each time she was patient with me until I decided to admit her and that came with me asking 50 questions.lol. She was amazing and comforted me. Now update to the current.. The staff here I want to thank you so much.. Those words are not enough.. My mother's stay has been amazing.. To the clean rooms the clean hallways., the care for my mom is outstanding. Always on top of her care.. That she grew a bond with the staff.. She had so many names., granny, grandma, Ms. Myrtle, etc.. I want to give special shout-outs 😍., to Megan you know you was the go-to - to get it done 😊 Gabby, Joann, Ana, Amber, Keisha , with love to Belinda I needed that hug ☺️and Theresa for all the encouraging words from you both. James is always so prompt and keeps me updated when I call and ask where my mom is.. She will be at the nurse station with him., just chatting away.. Mercedes for always being direct with me (love that) and Leslie dropping everything when it came to my mom.. Thank you, Veronica and Candy.. If I didn't state your name it's because I do not know it...But I see you and thank you..I save the last words for Alexis you have been a backbone a supporter.. a director for me and my mom.. Keeping me updated until the very last of her stay.. You are truly the BEST❤️ Thank you all!!!! If you are in doubt about caring for your loved ones... Please please this is beyond the facility the place…
Toured this facility this morning on Saturday, Sept. 20 with the Nursing Mgr and the smell is horrible in there! It smells as if there are dirty briefs in every room filled in trash bins! Having carpet all over the place doesn't help either. The smell is too bad in there to feel comfortable admitting my loved one.
It seems every time I would visit my loved one she was wet from the diaper or bedding not being changed. My loved one was there for a few months yet constantly had a UTI even though she was supposed to be getting an antibiotic for it. Nurse never could confirm she was even on that medication. With my loved one having a hard time trying to eat she said when someone came to help her they shoved the spoon in her mouth hurting her. We have since moved her to a different care facility and the new place says she has HUGE bed sores on her back and legs. I'm sorry but I wouldn't recommend Willow creek to anyone!