Hollymead

I would not recommend Hollymead in Flower Mound. We had to request discharge because of repeated concerns with the care provided. My family member has a history of falls, and when we would call for assistance at night, response times were often very slow, which was extremely concerning given the fall risk. Cleanliness was also a major issue. There were times my family member was left wet for extended periods, and the overall facility did not feel clean or well maintained. Several night nurses consistently had poor attitudes and seemed frustrated when assistance was requested, which made an already difficult situation even more stressful for our family. The discharge process was also handled very poorly. We were told we would receive two weeks of medications, but that did not happen. The medications we did receive were disorganized, and some of the most important prescriptions were missing. I had to return to the facility myself to request the missing medication. Overall, our experience was disappointing and concerning. Families trust facilities like this to provide safe, compassionate, and organized care, and unfortunately that was not our experience.

Dad was there about 30 days. The staff and facility were amazing. Thank you Holly Mead!

I was surprised to see the rating of this facility as it surely is a wonderful facility and deserves a higher rating of at least 4-5 stars ! I have been a resident in and out of this facility for the past 2 years due to different surgeries. Believe me I make sure to let them know that this facility is the only place I will go to! The staff is caring and always is there to help with my needs. The Rehab team is awesome and address all the different therapy needed,. The food is great and gives variety . The nurses and aides are knowledgeable and work hard while still keeping a smile and pleasant personality even when busy. The office staff are helpful and if there is a difficulty they do their best to help you through it. Bottom line is that this facility cares about you not just as a patient but as a person individually who needs help with different health issues. I feel confident here as a patient knowing that they care about me and my needs and will do their best to make sure my health is a priority to them! Thank you to all staff at HollyMead!!

Nurses don’t showed up when you called leaving you there in pain when they do is always the same excuse (they are with another patient or they didn’t saw the call light or if someone comes turn the light off and then disappeared and never coms back) ignoring you and your pain. Or in the early morning the noises they make in the hallway wakes you up. Between the talking and dragging the carts is impossible to rest any amount of time if I could I will give cero ⭐️⭐️

We are very happy with the facility especially with nurse and caregivers. They are so attentive to our mom’s needs and do not hesitate to go the extra mile for her care. Pt staff is amazing, really helped her get stronger to get back to her assisted living. My mom was very worried about skilled nursing and we are very thankful that we found Hollymead.