La Fontaine Memory Care

This facility is understaffed with unqualified employees. I found her unchanged too many times to think it was a mistake. . I walked in one day to find her see over medicated her eyes rolling back in her head. Many residents were in the same state, I believe it was to make them easy to manage on a Sunday night. I went in the next day to complain only to find out that Her 2 carat diamond wedding ring that we couldn’t get off her finger went missing that same night and the manager basically didn’t care. I found her locked in her room. She was in a wheelchair and if there was a fire she would of been stuck. I began looking for another place then Covid hit. During the Covid lockdown I witnessed verbal abuse of my mother. I called and complained the answer was they wouldn’t have that employee work with her. I said I am more concerned that you would keep her and have her abuse others. They don’t all have someone watching you to advocate for them like my mother does. I saw them feed her dinner twice within 15 mins of someone taking her dinner away. No one knew what was going on. I had an employee who left call me to advise us to find another place. have photographic evidence of them going into my mothers room in a hazmat suit and spraying her room and her in her bed to disinfect her as sadly 85% of the residents had Covid. When she coughed from the spray the guy stopped spraying and yelled at her to close her mouth and then continued spraying. They transferred all of them to a Covid facility. My mother didn’t live. I believe they caused her death. I write this in the hope that although I was too late to save my mother maybe reading this keeps you from this place and it gives you a little longer with the ones you love.

OUTSTANDING CARE!!! My great aunt has been living at La Fontaine Memory Care since January. She came from another facility where she lived for five years. La Fontaine far exceeds the care she was receiving before. I feel my aunt is safe and well taken care of. I'm two minutes away and stop in sporadically throughout the week. Always find a consistent atmosphere! The entire staff is wonderful! I love to watch them interact with the residents. Super patient and upbeat with them! The activity director also does a great job getting the residents involved. Families always need to remember that facilities are not 100 percent perfect, but I am extremely happy with La Fontaine!