Prairie Estates

Markquise has been absolutely exceptional in caring for my mom. He is compassionate, attentive, professional, and consistently goes above and beyond to make sure she is comfortable, respected, and well cared for. His genuine kindness and dedication give our family tremendous peace of mind. Markquise is truly an asset to the facility, and we are incredibly grateful for everything he does for my mom! I have worked with several skilled nursing facilities, and I can honestly say that when you find an admissions professional who genuinely cares about their job, their residents, and the families they serve, that person is a diamond in the rough. His dedication, responsiveness, and willingness to help truly stand out.

I am writing this review on behalf of my aunt, who has been the sole caregiver for her nonverbal, bedridden, hospice‑level mother for the past six years. She entrusted Prairie Estates Skilled Nursing Center with her mother’s care for one weekend, and what she walked into when she returned was shocking, dangerous, and completely unacceptable. Despite leaving clear, detailed written instructions, Prairie Estates ignored every single one. This was not a misunderstanding. This was blatant neglect of a vulnerable adult who cannot speak for herself. My aunt found her mother sitting in feces long enough for it to be up her back. The incontinence pads she provided were never used. Her clothing was not changed. Her hydration and feeding routine—critical for her comfort and survival—was ignored. These are not optional tasks. These are the bare minimum standards of human care.The overwhelming odor in the hallway made it obvious this wasn’t an isolated incident. This is a facility-wide problem, not a one‑off mistake. And when staff immediately respond with “I just got here,” it says everything: No accountability. No communication. No ownership. Just excuses while residents suffer.My aunt also found her mother in a 64‑degree room, underdressed, barely covered, isolated, and left with no stimulation. For a dementia patient, this is not just uncomfortable—it is cruel in effect. Environment is part of care. Prairie Estates failed at that too. What happened here was not a lapse. It was a systemic breakdown in care, professionalism, and basic human decency. Prairie Estates did not provide the services they are contracted to deliver. They did not protect a vulnerable adult. They did not uphold even the lowest standard of dignity. My aunt is fortunate enough to advocate for her mother and ensure she never returns. But many residents there have no one watching. And based on what she witnessed, they are being left to suffer in silence. Prairie Estates should not be trusted with the care of anyone’s loved one. Families deserve transparency. Our elders deserve dignity. This facility delivered neither.

If I could speak for myself, I would tell you I was cold, uncomfortable, and not cared for the way I deserved at Prairie Estates. I am bedridden, vulnerable, and fully dependent on others to keep me clean, dry, warm, and safe. My daughter made sure to leave detailed instructions, my personal supplies, and everything needed for my comfort and wound care. She trusted this facility to do what they agreed to do. They did not. I was left sitting in a cold room with little covering, my door closed, and no comfort around me. My clothing was soiled. My wound care was ignored. The products meant to protect my skin were left untouched. My meals and snacks were not given as instructed. My daughter takes care of me every day, and she knows my standard of care. She knows I am usually clean, dry, warm, and protected. So when she walked in and found me in the condition I was in, she knew immediately something was wrong. People like me cannot speak up when something hurts, when we are uncomfortable, when we are cold, or when we have been sitting too long. We rely on others to care enough to do the right thing. At Prairie Estates, I did not feel like I mattered. Thankfully, my daughter came back for me.