Rosewood Assisted Living & Memory Care

If your like me, life change forces you to consider assisted living for an elderly parent. When I was faced with that decision, I went to Google in search of a local Assisted Living Center. Deciding on which facility to choose was a bit challenging because I did not have any personal references to lean on. My goal was to find an assisted living community that had a staff that would truly take care of my father and provide a loving, friendly environment for him to live in that allowed him to have some feeling of freedom. After considering the multiple options, my gut feel was to engage Rosewood…. I'm so glad that I did. Rosewood totally exceeded my expectations as they provided a level of service and satisfaction that you just don't hear about with many of the assisted living homes today. From the first day that my father moved in there, he was ecstatic about: 1) His room- Has 3 separate areas: Living room, Bedroom and large bathroom. It’s the perfect size. The cleaning staff comes in daily to empty trash and to check on him. They thoroughly clean his room once a week and do his laundry for him. He has access to a resident Washer / dryer 24/7 at no charge if we want to do his laundry at any other time. 2) The food is exceptional-and they always had options to choose from. It's typically hot and delicious. Their Head Chef, Pedro, has been at Rosewood for many years and his love for cooking good food is evident. 3) The Environment- Its very clean, charming and comfortable. It doesn’t have that “Dirty diaper smell” that many other facilities have. My dad has met many new friends who enjoy living there as well. 4) The Executive Staff / Management- Eric and his team (Sarah, Melissa, Addie, Joy, Amber and Paul) look at each resident individually and somehow craft their services to meet my dads needs. They have a unique ability to find, hire and retain caregivers that have “servant hearts” vs. people who just look at this as a job. As these are the people that care for my father, 24/7, this allows me to sleep better at night knowing that my dad is cared for. 5) The General Staff, Med-tecs and caregivers- They are totally awesome! They know my dad, they deeply care about him and he feels so Loved at Rosewood. This team is a difference maker as they really take pride in what they do and they always make my father seem important and cared for. 6) It’s a Family Environment- At the end of the day, you will most likely spend a lot of time at Rosewood as you visit your loved one. This team feels like a family to me and they always make me feel right at home. Erics door is “always open” and he will work with you, make the necessary adjustments to ensure everyone is satisfied. 7) Financial- by now you have found that assisted living facilities are not cheap. Having said that, I found Rosewood to be less expensive than their competitors (in this area) and the value that we received for that money exceeded my expectations. In addition to that, as my father's needs have grown, the level of service that Rosewood has provided has continually increased to meet his needs. When that happens, many facilities will nickel and dime you to death for every little service and I found that Rosewood was very fair on how they approach things. I know everyone's situation will be different, but just know that, in my experience, Eric and his team are open to working with you. Again, if you are finding yourself in a position that requires you to make the difficult decision on a safe, caring environment for your Loved one, I am hoping that this review will help make that decision much easier for you. I would recommend Rosewood to anyone looking for an Assisted Living Facility.

My experience with Rosewood was great! The staff is friendly and want to make the transition for your elderly family member as comfortable and gentle as possible. My mother and father in law were both there until they passed. It is importance to know that family being present is key to a good experience anywhere they transition to. The staff worked with us to get them the care they needed throughout the process and helped us get through after they passed.

My mom is in Memory Care here and has been for 2 years now. We truly appreciate the staff from the admin to the nurses to the aides . Mom has several health conditions that are being managed by the nurses on staff. One seems to be more chronic than the others and requires more time on the part of the nurses and myself . Rosewood staff does listen to my concerns and responds appropriately to help the situation. I visit my mom on a very regular basis to check in with her , face time my brothers and do a bit of organizing in her room while I am there . I really appreciate the kindness and care that the staff shows my mom and myself.

Coming from a person that use to work here please I repeat please don’t let these people lie to you everything that glitter is not gold i wouldn’t dare move or tell someone to move a family member here or look for employment I wish the state would see how this facility is ran behind closed doors working at this facility will have a persons license revoked I’ve seen the med tech pre pop meds don’t wash their hands nor use PPE when dealing with medication drop and pick up medication and proceeds to give it to the residents like nothing ever happened the nurses had the caregiver and med tech doing their jobs because they didn’t won’t to do it the cooks in the kitchen will leave food out all night without coving it up and serve the same food that’s been sitting out all night to the residents the next day it was always a horrible smells in the kitchen and then they wonder why the residents not eating the food is a disgrace they serve the same food every week i got bored and depressed looking at the same meals every week and to see the residents get skinny and stare at their plates because their not enjoying the meals is very sad the residents pay to much money to stay at a facility that do the same boring activities on a daily memory care is so played out all they do is play old movie videos and song and have them color like their five years old instead of interacting with them, get them moving or learning they just sit around this place is infested with water bugs every time I turned around in go somewhere from the laundry room bathroom or just walking in the residents apartment to assist There’s always a water bug flying or crawling trying to run up my legs night time they come out the worst I was always scared someone would be sleep with their mouth open and a water bug would or could drop in a resident’s mouth while sleeping that’s how unsafe this place is like I said it looks nice but it’s unsafe

Most amazing community. Food is great, care exceptional, staff is consistent unlike other places where it’s constantly changing. It sold be everyone’s first choice. We love Rosewood!