Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
Learn moreSouthwood Care Center
3.2 (5 reviews)Austin, TX
Skilled Nursing in Austin. Confirm current services and availability directly with the community.
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Resident & family reviews
3.2 · 5 reviewsOur son Michael was accepted as a patient three months ago. We have been very pleased with the care he has received. The Doctor, Nurses, and Staff have been very attentive to all his needs. Thank You .
Facility did not provide good care for my mother. Shared bathroom was ALWAYS filthy and smelled of feces. When complaints made was informed "the resident in the other room always makes a mess" but it was not clean/acceptable even one time during visits. Meals may not be served to bedridden residents unless someone from the family is there to make sure meal is provided. Staff is dishonest about care given/provided. Do not use this facility.
The staff at Southwood Care Center was very friendly and attentive to my questions and needs for my father. I was pleased with the atmosphere surrounding the residents and the facility's cleanliness. My brother and I were most impressed with the open-door policy of the staff head to bring any concerns or questions to her about our father's care. I believe this is a good choice for my father and our family.
More recent reviews
Southwood Care Center is tucked away on a cul-de-sac, so it is quiet. It's all one story so residents who can walk or propel their own wheelchairs can get outside when they want which is great. My mom lived there for several years and although there was of course some staff turnover, there was enough continuity that she always seemed to have someone to take an interest in her personally. The activity director works really hard within her budget to have a variety of things for the residents to do. It was cool also because they sometimes let family members hold memorial services there for residents who have passed away so that their friends can easily pay their respects. This is great for long-term residents. It is always clean and I found the staff to be responsive. It's an older facility but they are working to keep it up. The food service lady is a long-term employee and very conscientious.
I don't have anything good to say about this facility.