Stonemere Rehabilitation Center

Not All Nursing Homes Are Created Equal After three years of chemotherapy, my husband lost the ability to stand or walk. Following a 10-day hospital stay, we transferred him to a Plano nursing home highly rated by the state. Unfortunately, our experience didn’t reflect those accolades. While the facility boasted modern amenities like microwaves and refrigerators in each room, the care was severely lacking—hours-long waits for basic needs, inattentive nurses, and a cold, unresponsive leadership team. It was clear—we needed to find a better fit. Our new priorities were clear: a facility closer to our home in Frisco, one that was clean, but most importantly, one where compassion and care were deeply felt. My son and I compiled a list of 14 nursing homes across McKinney, Allen, and Frisco, and began visiting them. We knew we’d found something special when we arrived at Stonemere during an ice storm, only to see the Director, Chris, personally delivering meals to residents because several staff couldn’t make it in. That kind of leadership spoke volumes. From that moment, our decision felt right. Culture always begins at the top, and both Chris and Linda, the Director of Nursing, set the tone for the compassionate care we found at Stonemere. Linda often begins her day at 2 AM—checking in on the overnight staff and ensuring standards never slip. Alongside assistant RNs Tiffany and Reshaan, they foster an environment where warmth is genuine and care is prioritized. Over time, my husband became completely dependent. He couldn’t eat, move, or even reach water on his own. A sling lift became necessary just to get him into a chair. I spent at least four hours a day, five days a week at the facility and witnessed the care firsthand. The aides were not only attentive but kind—feeding him patiently, moving him gently, and offering reassuring words like, “It’s okay, Papa. I’ve got you.” I could write pages naming everyone who supported both my husband and me over the course of his 21-month stay. While I can’t list them all, I must thank a few: Teddy, V, Pauline, Denice, Tom, Clarice, Shelter, Anthony, Francesca, Josh, Marilyn, Ketchy, Hope, Benjamin, and of course, Frejus. Your kindness meant more than you’ll ever know. The meals? Often quite good! I admit I sampled more than a few bites of his chicken fried steak or pork chop when he didn’t finish. The food arrived warm thanks to heated plates, though the drinks could use a larger glass, and the ice cream often didn’t survive long enough to stay frozen. Still, those are small things in the grand scheme. Stonemere isn’t flawless—no facility is. Staffing challenges, especially for CNAs, can be tough, and occasional oversights happen. An oxygen line might not be adjusted quickly, or meal delivery might lag. Holiday and weekend coverage isn’t always ideal. But what sets Stonemere apart is their response—they listen, adapt, and strive to improve. No nursing home is perfect, but choosing the right one depends on what matters most. For us, compassion, dedication, and human warmth made all the difference. We didn’t just make a good choice—we made the right one.

Stonemere Management & Executive Management Team Reeshan, you have only been there a short period, but you have already won the hearts of my parents- I really appreciate the kindness, care, thoughtfulness, and patience you extend to all the residents. Thank you for taking care of my parents and their needs. Kristen, you have only been there two weekends, but you have demonstrated your leadership, work ethic, care, and kindness. Thank you so much for all the assistance. Frejus, I just can’t think of words strong enough to express my sincere gratitude – you have been nothing but super awesome from the day my parents were admitted six months ago. You are not only a great leader to your team but a super kind human being. I can go on and on praising your qualities but in short you are just an amazing person. From day one to today I have seen you work extremely hard, you are so caring, kind, patient and a decent person. You always have a smile on your face which makes residents feels very comfortable. You always find time to listen to my concerns and feedback – you are quick to address the issues. My mother when she sees you in the morning, she feels very safe that you are there to take care of her if something bad happens to her or she just needs additional help- Frejus, with you being there gives me a big comfort that my parents are well taken care- Thank You! Executive Team: Stonemere is a very well managed facility. Under the leadership of their Executive Director Chris, residents comfort, care and safety appears to be their top priority and the entire management team execute on that premises. Management have established a culture where residents are treated with respect and kindness. In the last six months, I have had frequent interactions with the entire management team on an individual level and have fond them to be extremely helpful and approachable, they are open to receive feedback and ready to address any concerns residents or family brings up. They walk the facility daily to ensure smooth operation. Facility is always clean, smells fresh and well maintained. I want to extend my special thanks and appreciation to Ramon in admission, he made the admission process very smooth, Peaches in finance, her knowledge of the process and willingness to help. Linda and Ann for initial orientation and also for their on-going support. Helen in Social work, always have a big smile, very caring and always ready to help out, she is very knowledgeable and quick to address any questions or issues, always made sure to follow up. Ruby in HR, always have a big smile and ready to help and checking on my parents daily. I want to also express my sincere appreciation to the reception team and the kitchen crew – they play a critical role in making Stonemere a success. Thank You!