The Heritage at Hunters Chase

There have been many changes in the recent months that have made huge improvements with quality of care and services. Our father was in memory care and our mom in assisted living. Both received exceptional care these past several months. They just passed away within a few weeks of eachother. We cannot say enough about the staff. They are fully staffed with top notch people, management is exceptional, the dedication and love shown to us cannot be put into words. We highly recommend The Heritage to everyone we know.

I liked The Heritage at Hunters Chase better. The rooms were much nicer. Even though it was just as old looking as the others we checked out, it had been renovated more recently. It was lighter and brighter. The woman we met was wonderful and was very helpful. They had a big dining room and they said that at least a third of the residents always come to dine in at the same time, which I thought was good. They had a much larger, centralized activities room, and you could tell that they were actually doing activities there. There were games and crafts, and it looked like the room was actually being used. The rooms were arranged around a central courtyard. They let the residents befriend some local cats and build a little house for them, which to me seemed like they really were catering to their residents.

Our Mother has lived there for three months now and is a completely different person. She was living alone with no stimulation and now has friends, plays cards again and has gained eight pounds. She cuts our visits short because she has "friends waiting". What a huge improvement with her quality of life. Staff is amazing, food is excellent. It's an older building but very comfy and homey. So glad we made the move!

Great community and wonderful leadership! The atmosphere is always warm and welcoming.

Our family had an in person experience and we can't remember anything that stood out to us in a negative way. The community was clean but the price was a little to high. However, the negative we did have was not with the community but with the sales team, they were extremely pushy and way to aggressive which was a big turn off.